Customer Service of Alitalia Airlines in America

Some important information provided by Alitalia to your service users in the United Alitalia.

call 800-223-5730

For Call Center reservations, flight re-confirmations, arrival/departure information and special/medical assistance procedures.

call 800-223-5730.

For information about our MilleMiglia/Frequent Flyer Program or to book your MilleMiglia award ticket.

call 800-223-5730 or

email: alitaliasupport@alicos.net

For web-related inquiries and questions regarding your online booking.

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For disservices which occurred between your departure and return trips,

please submit a claim in writing to Customer Relations Dept. at:

Alitalia

Attn: Customer Relations Dept.

51 Madison Avenue Suite 2000

New York, NY 10010

E-mail:customer.relationsNYC@alitalia.it

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For baggage inquiries relating to luggage lost within the past 5 days,

call 800-905-9992. After 5 days, if you are a permanent resident of the USA or Mexico,

please contact Alitalia via:

Fax 212-903-3568

Email: customer.relationsnyc@alitalia.it

Mail: Alitalia Customer Relations Dept.

51 Madison Avenue, Suite 2000

New York, NY 10010

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Ticket Offices

NEW YORK

JFK International Airport

Alitalia – Terminal 1

Jamaica, NY 11430

Newark International Airport

Alitalia – Terminal B

Newark, NJ 07114

BOSTON

Logan International Airport

Alitalia – Terminal E

East Boston, MA 02128

CHICAGO

O’Hare International Airport

Alitalia – Terminal 5

Chicago, IL 60666

MIAMI

Miami International Airport

Alitalia

Miami International Concourse H 3rd Floor

Room H 30208

Miami, FL 33122

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 For information regarding cargo shipments,

please visit www.alitaliacargo.com/en